CHAPTER 19: OUTSOURCING IN THE 21th CENTURY

Outsourcing Projects

-Insourcing (in-house-development) is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

-outsourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

-onshore outsourcing is engaging another company within the same country for services.

-nearshore outsourcing is contracting an outsourcing arrangement with a company in a nearby country.

-offshore outsourcing is using organizations from developing countries to write code and develop systems.

Outsourcing Benefits

i) includes:

• increased quality and efficiency
• reduced operating expenses
• outsourcing non-core process
• reduced exposure to risk
• economies of scale, expertise, and best practices
• access to advanced technologies
• increased flexibility
• avoid costly outlay of capital funds
• reduced headcount and associated overhead expense
• reduced time to market for products or services

ii) outsourcing challenges include:

- contract length

• difficulties in getting out of a contract
• problems in foreseeing future needs
• problems in reforming an internal IT department after the contract is finished

-competitive edge

-confidentiality

-scope definition

CHAPTER 15: CREATING COLLABORATIVE PARTNERSHIPS

Teams , Partnerships, and Alliances

- organizations create and use teams, partnerships, and alliances to:

• undertake new initiatives
• address both minor and major problems
• capitalize on significant opportunities

-organizations create teams, partnerships and alliances both internally with employees and externally with other organizations.

-collaboration system is to support the work of teams by facilitating the sharing and flow of information.

-core competency is an organization's key strength, a business function that it does better than any of its competitors.

-core competency strategy is organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business processes.

-information partnerships occurs when two or more organizations cooperate by integrating their IT systems, thereby providing customers with the best of what each can offer.

Collaboration Systems

- an IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information.

categories:

- unstructured collaboration (information collaboration)

-structured collaboration (process collaboration)

Explicit and Tacit Knowledge

-explicit consists of anything that can be documented, archived, and codified, often with the help of IT.

-tacit is knowledge contained in people's head.

Content Management

- provides tools to manage the creation, storage, editing, and publication of information in a collaborative environment.

Working Wikis

-wikis is web-based tools to make it easy for users to add, remove and change online.

Workflow Management Systems

-workflow defines all the steps or business rules, from beginning to end, required for a business process.

-workflow management system is facilitates the automation and management of business processes and controls the movement of work through the business process.

Groupware Systems 

-groupware is software that supports team interaction and dynamics including calendaring, scheduling and videoconferencing.

CHAPTER 12: INTEGRATING THE ORGANIZATION FROM END TO END - ENTERPRISE RESOURCE PLANNING

Enterprise Resource Planning (ERP)

at the heart of all ERP systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system.

Bringing the Organization Together

ERP - bringing the organization together.

Integrating SCM, CRM, And ERP

• SCM, CRM and ERP are the backbone of e-business.
• integration of these application is the key to success for many companies.
• integration allows the unlocking of information to make it available to any user, anywhere, anytime.
• SCM and CRM market overviews.
• general audience and purpose of SCM, CRM and ERP.

Integration Tools

many companies purchase modules from an ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different modules together.

• Middleware - several different types of software which sit in the middle of and provide connectivity between two or more software applications.
• Enterprise application integration (EAI) middleware - packages together commonly used functionally which reduced the time necessary to develop solutions that integrate applications from multiple vendors.
• Data points where SCM, CRM and ERP integrate.

Enterprise Resource Planning (ERP)

ERP systems must integrate various organization processes and be:

- flexible

-modular and open

-comprehensive

-beyond the company

SAP boasts 20,000 installations and 10 million users worldwide.

ERP solutions are growing because:

- ERP is a logical solution to the mess of incompatible applications that had sprung up in most businesses.

- ERP addresses the need for global information sharing and reporting.

- ERP is used to avoid the pain and expense of fixinf legacy systems.

CHAPTER 11: BUILDING A CUSTOMER-CENTRIC ORGANIZATION - CUSTOMER RELATIONSHIP MANAGEMENT

Customer Relationship Management (CRM) :

- provide better customer service
- make call centers more, efficient
- cross sell products more effectively
- help sales staff close deals faster

The Evolution of CRM : 

Customer Relationship Management's Explosive Growth : 

 CRM business driven

Using Analytical CRM to Enhance Decisions : 

Operational CRM - supports traditional transactional processing for day-to-day front-office operations or systems that deal directly with the customers.

Analytical CRM - supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers.

the ends..!!! yeayyyyy

:D

CHAPTER 10: EXTENDING THE ORGANIZATION - SUPPLY CHAIN MANAGEMENT

Basics of Supply Chain : 

organizations must embrace technologies that can effectively manage supply chains.

Information Technology's Role In The Supply Chain : 

IT's primary role is to create integrations or tight process and information linkages between functions within a firm.

factors driving SCM

Visibility :

 supply chain visibility is the ability to view all areas up and down the supply chain.

bullwhip effect occurs when distorted product demand information passes from one entity to the next throughout the supply chain.

Competition : 

supply chain planning (SCP) software - uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain.

supply chain execution (SCE) software - automates the different steps and stages of the supply chain.

ok that all fr0m chapter 10.hehehee :)

see next slot.huu

Assalamualaikum..!!

CHAPTER 9: ENABLING THE ORGANIZATIONAL - DECISION MAKING

Assalamualaikum dan selamat petang...!!! :)

orite t0day i want t0 write a note about chapter 9. it is to Enabling the Organization - Decision Making.

Decision Making :

Reasons for growth of Decision Making information :

• people need to analyze large amount of information
• people must make decisions quickly.
• people must apply sophisticated analysis techniques, such as modeling and foracasting to make good decisions.
• people must protect the corporate asset of organizational information.

Model : a simplified representation or abstraction of reality. And IT systems in an enterprise.

Transaction Processing Systems : 

Moving up through the organizational pyramid users move from requiring transactional information to analytical information.

transaction processing systems is the basic business systems that serves the operational level (analysis) in an organization.

Decision Support Systems : 

is the models information to support managers and business professionals during the decision-making process.

Executive Information Systems : 

is a specialized DSS that support senior level executives within the organization.

Digital Dashboard : integrates information from multiple components and present it in a unified display.

Artificial Intelligence : 

Intelligence systems is various commercial applications of artificial intelligence.

Artificial intelligence (AI) is simulates human intelligence such as the ability to reason and learn.

4 categories of AI : expert system, neural network, genetic algorithm and intelligent agent.

Data Mining : 

Data minign software includes many forms of AI such as neural networks and expert systems.

ends from chapter 9.

Alhamdulillah

thank y0u. :)

CHAPTER 8: ACCESSING ORGANIZATIONAL INFORMATION - DATA WAREHOUSE

Assalamualaikum smua... :D
t0day i want t0 write about chapter 8. it is Accessing Organizational Information - Data Warehouse.

In this chapter i learn about the roles, purposes, the relationship between business intelligence and a data warehouse and etc. ok i will write what i understands in this chapter. :)

Data Warehouse Fundamentals :

• Data warehouse - a logical collection of information -gathered from many different operational databases -that supports business analysis activities and decision-making tasks.
• primary purpose of a data warehouse is to aggregate information throughout an organization into a single repository decision-making purposes.
• Extraction, transformation, and loading (ETL) - a process that extracts information from internal and external databases, transform the information using a common set of interprise definitions, and loads the information into a data warehouse.
• Data mart - contains a subset of data warehouse information.

Multidimensional Analysis and Data Mining : 

• cube - common term for the representation of multidimensional information.

• data mining - the process of analyzing data to extract information not offered by the raw data alone.
• data-mining tool - uses a variety of techniques to find patterns and relationships in large volumes of information and infers rules that predict future behavior and guide decision making.

Information Cleansing or Scrubbing : 

• is a process that weeds out and fixes or discards inconsistent, incorrect, or incomplete information.

Business Intelligence : 

• information that people use to support their decision-making efforts.
• principle BI enablers includes - technology, people and culture. 

ok that all fr0m me t0day.. bye u all.

g0od nite. . . :)

CHAPTER 7: STORING ORGANIZATIONAL INFORMATION - DATABASE

Assalamualaikum...!!!
apa khabar my follower smua?? hrp anda smuadlm keadaan baik dan diredhai Allah SWT.

ok la ari ni i just want t0 share with u all ab0ut chapter 7 fr0m IT subject. this t0pic tell ab0ut the Storing Organizational Information - Database. i h0pe u will understand when u read this t0pic... :)

Database :

• maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouse).

Database models : 

• Hierarchical database model - information is organized into a tree-like structure (using parent/child relationship) in such a way that it cannot have too many relationship.
• Network database model - a flexible way of representing objects and their relationships.
• Relational database model - stores information in the form of logically related two-dimensional tables.

Entities and Attributes : 

• entities is a person, place, thing, transaction, or event about which information is stored. - the rows, in each table contain the entities.
• attributes (fields, columns) is characteristics or properties of an entity class. - the columns in each table contain the attributes. 

Keys and Relationship : 

• Primary key - a field (or group of fields) that uniquely identifies a given entity in a table.
• Foreign key - a primary key of one table that appears an attribute in another table and acts to provide a logical relationship among the two tables.

Relational Database Advantages : 

1. Increased flexibility - a well-designed database should handle changes quickly and easily and provide users with different view.
2. Increased scalability performance - scalability refers to how well a system can adapt to increase demands. And performance is to measures how quickly a system performs a certain process or transaction.
3. Reduced information redundancy - redundancy is the duplication of information or storing the same information in multiple places.
4. Increased information integrity (quality) - information integrity is to measures the quality of information. And the integrity constraint is the rules that help ensure the quality of information. > relational integrity constraint and business-critical integrity constraint.
5. Increased information security - password provides authentication of the user, access level determines who has access to the different types of information, and access control determines types of user access, such as read-only access. 

Database Management Systems :

- software through which users and application programs interact with a database.

Database-Driven Websites : 

- an interactive website kept constantly updated and relevant to the needs of its customers through the use of a database.

Integrating Information among Multiple Databases : 

• Integration is allows separate systems to communicate directly with each other. there has two ways is -forwards integration is takes information entered into a given system and sends it automatically to all downstream systems and processes. then, backward integration is takes information entered into a given system and sends it automatically to all upstream systems and processes.

ok la, that all for t0day.. go0d bye. see u next time.. :p

VCO...!!!!!

Assalamualaikum dan halluu...!!!

apa khabar anda smua? ok la. ari ni sy nk b'crite ckit psl VCO ( Virgin Coconut Oil). apakah itu?? msti anda t'tnye for those yg x thu la.hehhehe.. yg dh thu tu xpew la. kt cni yg nk share ckit tntng dye punye kelebhn, kebaikan, segala ke laa.. and lau nk 0rder pon blh la inf0rm kt sy. my sis also as a dealer for this product.hehehe :p

gmbr kt ats tu la VCO. ianya merupakan one of the food supplement and it's has many function towards our body. 

i will show u the function and nutritional of the supplement.. :)

ianya adalah pr0duct keluaran catalyst.

Untuk kegunaan luaran :

1 . Dapat membantu mengurangkan berat badan
2 . Menghasilkan tenaga segera & sentiasa segar
3 . Melembut dan mengurangkan kekeringan dan kekenduran kulit

4 . Sangat bagus untuk masalah jerawat & jeragat serta parut2 lama
5 . Mengatasi masalah kulit berminyak
6 . Mengatasi masalah sakit kulit pada kemaluan (masalah keputihan)
7. Menghilangkan panau/ strechmark sebelum/selepas bersalin
8. Mendapatkan berat badan ideal bagi org yang sangat kurus
9. Melebatkan dan Mempercepatkan pertumbuhan rambut.
10. Menghilangkan kelelmumur/ gatal2 dikepala/ rambur gugur.
11. Boleh sapu di di bekas-bekas jerawat / luka / melecur / ruam

Untuk kegunaan dalaman :
1 . Mencegah risiko penyakit jantung & kadar kolestrol yg tinggi
2 . Memperbaiki pencernaan dan penyerapan vitamin dan asid amino
3 . Melegakan pernafasan
4 . Melawaskan pembuangan air besar dan air kecil
5 . Mengurangkan keadaan mudah lapar
6 . Melancarkan kitaran haid & menyeimbangkan hormon
7 . Sebagai agen pelincir dalam hubungan suami-isteri
8 . Memperbaiki kandungan asid dalam rahim
9 . Mengekalkan kesuburan bagi kaum lelaki/wanita terutamanya yang telah berkahwin
10 . Amat baik bagi mengatasi masalah MONOPOS bagi kaum wanita (memperlambatkan proses)
11. Menghilangkan masalah sengugut
12. Sebagai Milk booster (membanyakkan susu ibu )
13. Kandungan Asid Laurik dalam VCO sangat baik untuk mencegah virus dan bakteria untuk menyerang ibu dan anak
14 .Memudahkan bersalin (pengambilan minyak kelapa merupakan antara petua untuk memudahkan proses kelahiran. Ia juga boleh mengelakkan jaundice kepada baby.
15. meningkatkan tenaga dan daya tahan fizikal dan mental
16. melancarkan sekresi insulin dan pengaliran glukosa darah serta mengurangkan risiko diabetes
17. mengurangkan stress pada pankreas dan sistem-sistem enzim dalam tubuh
18. meningkatkan penyerapan kalsium dan magnesium untuk tulang dan gigi yang kuat.
19. melindungi diri dari serangan osteoprosis (proses pereputan tulang)
20. mencegah risiko sakit jantung
21. mencegah atherosclerosis (penyempitan saluran darah akibat lemak terkumpul) dan strok
22. membantu menurunkan tekanan darah tinggi.

banyak kan dye punye kebaikan?? this supplement sesuai kpd pelbagai peringkt umr, x kire la yg tua, atau yg mude. ianya sngt baik utk tubuh bdn kite. 

s0, ape tnggu lgi. j0m la pakat2 kte mkan supplement ni.hehehe (just kidding) :)

ok smua. selamat beramal...!!!! :)

Assalamualaikum...

CHAPTER 6: VALUING ORGANIZATIONAL INFORMATION

Hellooo again...!!!!
ok, this time want to share with you all ab0ut chapter 6 (Valuing Organizational Information). Hope ur enj0yyy it..hehehheee :p

i) Organizational Information

• everywhere in an organization.
• employees must be able to obtain and analyze the many different levels, formats, and granulities of organizational information to make decision.

ii) The Value of Timely Information

• Real-time information - immediate, up-to-date information.
• Real-time-system - provides real-time information in response to query requests.

iii) The Value of Quality Information

• Characteristics of high-quality information:
• > ACCURACY - are all the values correct? example, is the name spelled correctly?
• > COMPLETENESS - are any of the values missing? example, is the address complete including street, city, state, and zip code?
• > CONSISTENCY - is aggregate or summary information in agreement with detailed information?
• > UNIQUENESS - is each transaction, entity, and event represented only once in the information?
• > TIMELINESS - is the information current with respect to the business requirement? example, is information updated weekly, daily or hourly? 

CHAPTER 5: ORGANIZATIONAL STRUCTURE THAT SUPPORT STRATEGIC INITIATIVES

Assalamualaikum...
Dah lme x jmpe kan???hehehee.. s0ri la lmbt update. skrg kan musim rye s0, m0od rye still ade lgi ni. utk sebln la kirenye.hehehee.. bnyk sngt bnde nk kne catch up blek ni. s0, j0m ari ni learn with me ab0ut chpter 5 (Organizational Structure that Support Strategic Initiatives).

okey..!!!
i) IT Roles and Responsibilities.

• Chief Information Officer (CIO) - overseas all uses of IT and ensures the strategic alignment of IT with business goals and objectives.
• Chief Technology Officer (CTO) - responsible for ensuring the throughput, speed, accuracy, availability, and reliability of IT.
• Chief Security Officer (CSO) - responsible for ensuring the security of IT systems.
• Chief Privacy Officer (CPO) - responsible for ensuring the ethical and legal use of information.
• Chief Knowledge Officer (CKO) - responsible for collecting, maintaining, and distributing the organization's knowledge.

ii) The Gap Between Business Personnel and IT Personnel

• Business personnel possess expertise in functional areas such as marketing, accounting and sales.
• IT personnel have the technological expertise.
• This typically causes a communications gap between the business personnel and IT personnel.

iii) Improving Communications

• Seek to increase their understanding of IT.
• Seek to increase their understanding of the business.
• Responsibility of CIO to ensure effective communication between business personnel and IT personnel.

iv) Organizational Fundamentals - Ethics and Security

• Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful.
• ETHICS - principles and standards that guide our behavior towards other people.
• PRIVACY - right to be left alone when you want to be, to have control over your own personal possessions and not to be observed without your consent.

CHAPTER 4: MEASURING THE SUCCESS OF STRATEGIC INITIATIVES

Assalamualaikum. . . =)

f0r this time, i'll write s0me n0te for chapter 4 : Measuring the Success of Strategic Initiatives.

efficiency IT metric - measures the performance of the IT system.
             common types of efficiency IT metrics : throughput, transacti0n speed, system availability, information accurancy, web traffic and resp0nse time.

effectiveness IT metric - measures the impact IT has on business processes and activities.
             types of effectiveness IT metrics : usability, customer satisfaction, conversion rates and financial.

benchmarking - a process of continuously measuring system results comparing those results to optimal system performance.

metrics for strategic initiatives :

• website metrics - abandoned registration, abandoned shopping chart, click-through, conversion rate, cost-per-thousand (CPM), page exposure, total hits and unique visitors.
• supply chain management (SCM) metrics - back order, customer order promised cycle time, customer order actual cycle time, inventory replenishment cycle time and inventory turns (inventory turnover).
• customer relationship management (CRM) metrics - sales metrics, service metrics and marketing metrics.

• business process reengineering (BPR) metrics and enterprise resource planning (ERP) metrics -  the balanced scorecard enables organizations to measure and manage strategic initiatives.    - balanced scorecard is a management system.

only this for chapter 4, thanks for reading....!!!!!!! enj0y it. :)

SALAM RAMADHAN TO ALL MUSLIMS... :)

hari ni dah nak msuk 4 hari kite smua b;puase. bulan Ramadhan adalah bulan yg sngt di tunggu2 oleh smua umat Islam di seluruh dunia. pada bulan ni la kite smua b'pusu mengerjakan kewajipan kite sebagai hamba Allah SWT. s0lat terawih merupakan salah satu ibadah yg kite tunggu2 bila menjelang bulan Ramadhan. selain drpd s0lat terawih kite juga blh melakukn ibadah sunat yg lain seperti bersedekah, s0lat tahajjud, qiamullail dan sebagainya. di sini ak ingin terangkan serba sedikit tentang kelebihan  qiamullail. qiamullail adalah satu cara mendekatkn diri kpd Allah SWT yg sngt dituntut dlm agama. qiamullail adalah bangun sepertiga mlm utk melakukan ibadah tertentu seperti solat, doa, zikir dan sebagainya.


sejarah qiamullail :

pada awalnya qiamullail wajib bagi rasulullah dan para sahabat.(Lihat surah al-Muzammil 1-10)

namun setelah setahun disyari’atkan amalan itu menjadi sunad muakkad bagi setiap umat Islam .Namun ia tetap wajib ke atas Nabi Muhammad S.A.W.    

Daripada Abu Hurairah : Aku bertanya : Wahai Rasulullah! Beritahulah kepadaku tentang suatu amalan yang membolehkan aku masuk Syurga lalu nabi s.a.w bersabda yang bermaksud : Sebarkanlah salam, jamukanlah makan, dirikanlah solat sedangkan manusia lain sedang tidur nescaya engkau akan masuk Syurga dengan selamat – Dikeluarkan oleh Imam Ahmad, Hakim dan Ibnu Habban dgn sanad sahih. 
qiamullail adlah sumber kekuatan rohani bgi orang mukmin.

kelebihan qiamullail :

·  dimakbulkan doanya dan masin perkataan.

·  tenang hati dan fikirannya

·  dimurahkan rezeki

·  dihormati masyarakat

·  dilindungi Allah daripada khianat manusia.

·  jika dia pemimpin ,dia akan disegani

· dan banyak lagi  (Perlu difahami bahawa segala kelebihan adalah nikmat Allah bergantung kepada rahmat Allah . Allah berhak mengurniakan apa sahaja yang dikehendakiNya)

waktu - waktu qiamullail :

waktu untuk solat malam ialah selepas isya’ sehingga sebelum masuk subuh. bagi solat tahajjud, kita digalakkan untuk tidur dahulu walaupun seketika.

waktu yang paling utama ialah sepertiga malam terakhir.

hikmah qiamullail :

·  meningkatkan keimanan individu

·  meninggikan darjat disisi Allah

·  dapat beribadah dengan lebih khusyuk

·  mendidik jiwa bersyukur dengan nikmat kesihatan dan nikmat waktu malam yang tenang

·  melatih diri menjadi insan bertakwa

·  melatih diri menperbanyakkan amalan sunat

·  mendidik jiwa melawan nafsu dan syaitan

·  menyedari bahawa manusia dicipta untuk beribadah

·  melatih diri mengharap keredhaan Allah

·  memberi ketenangan jiwa (emosi)

·  memberi kesihatan (fizikal)

·  menajamkan akal fikiran

okey setakat ini ajelah yg yg dpt k0ngsi ngn k0rng smua serba sedikit tentang kelebihan qiamullail.
jumpa lgi di lain hari..hehehhee
nitezzzz.. Assalamualaikum.... :)

CHAPTER 3: STRATEGIC INITIATIVES FOR IMPLEMENTING COMPETITIVE ADVANTAGES

hollaaaa... :)
di pgi yg hening ni ak nk k0ngsi serba sedikit about chapter 3: strategic initiatives for implementing competitive advantges.
have organizations can take strategic initiatives including:

• supply chain management (SCM) - involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profatibility. there have 4 basic components which is supply chain strategy, supply chain patners, supply chain operation and supply chain logistics
• customer relationship management (CRM) - managing all aspects of a customer's relationship with an organization ti increase loyalty and retention and an organization's profitability. - it is not just technology, but a strategy. - CRM can enable an organization to : identify types of customers, design individual customer marketing campaigns, treat each customer as an individual and understand customer buying behaviors.
• business process reengineering (BPR) - the analysis and redesign of workflow within and between enterprise. then, Business process is a standardized set of activities that accomplish task such as processing a customer's order. 
• enterprise resource planning (ERP) - integrates all departments and functions throughout an organization into a single IT system, so that employees can make decisions by viewing enterprisewide information on all business operations. - ERP as ''enterprise''. ERP systems collect data from acroos an organization and correlates the data generating an enterprisewide view.

thats all fr0m me to this chapter... :)

semlm mmg hari pling memenatkan la. very long journey la utk ak ngn adila. ak naik bas dri kelantn dlm pkul 9.30 pgi. smpy kt felda chegar perah (umh adila) dlm pkul 2.45. pstu smpy2 je adila trus ambk then teruskan perjlnan ke Melaka. dah la time tu dh ptg. mmg tk0t la dgn treler ngn lori balaknye. disebbkn lori balak tu jln jem. dah la kt jerantut time tu ade accident. lori ngn lori. mmg hncur la kt bhgian dpn driver lori tu. tkot je. dah dgn jln yg simpang siurnye. dah kluar dri dareah jerantut tu ok la ckit sbb jlnnye dh smooth cm biase. xde la kt0rng tk0t sngt.

kt0rng smpy kt temerloh lam kul 6.00 ptg. lalu tasik bera pstu msuk area gemencheh. kt0rng msuk area kuala pilah tu lam kul 7.00 lbh la. kt0rng berhenti kt tepi jln sbb nk b'buke kejap. just mkn roti ikn bilis ngn air tin je. tu p0n kt0rng bli time singgah kt petrol station. xpe la at least kt0rng dh b'buke. mkn ape tu x kesah la. jnji mkn.hehehehehhee. . kt0rng mmg dh plan x nk singgah kedai mkn sbb nk mkn kt area alor gjh je. mls nk b'henti.huhuu. . .

dri gemencheh ke kuala pilah tu mmg jlnnye menyeramkn la. dah la time kt0rng lalu kt jln tu tinggl kete kt0rng je. dah la kiri kanannye hutan. mmg tk0t gle la. yg kelakarnye mule2 tu bukk tingkap pstu ble dh dngr mcm kt luar sne trus je ttup tingkap then pasng air cond. mmg tk0t la weyh. .

nk hilangkn rse tk0t tu kt0rng nyanyi2 lam kete. nyanyi je la aslkn dpt hilangkn rse seram sejuk.hehehhee. . . kt0rng smpy kt area tampin dlm pkul 9 mlm. smpy kt alor gjh lam pkul 9.30 la. kt0rng mkn2 jap kt rest0ran naiman tu. rileks2 dlu. pstu blek umh kt lendu bakti. semlm mmg penat la. 12 jam lbh k0t ak kt lam kete. 4 jam pertama dlm bas. jam yg setrusnye mmg dlm kete je. smpy kt dlm kete tu ak dh x taw nk dduk cmne dh. lenguh sngt2.hahahaahhaaa. . . k la. ni je la utk ari nye. see u next time. daaaaa.... :)

chapter 2!!!!

salam smua... :)

mggu nie kt0rng dh abes study chapter 2 (identifying competitive advantages). 

1. identifying competitive advantages is to survive and thrive an organization must create a competitive advantage.  

• competitive advantage : a product or service that an organization's customers place a greater value on than similar offerings from a competitor
• first-mover advantage : occurs when an organization can significantly impact its market share by being first to market with a competitive advantage.

organizations watch their competition through environmental scanning

• environmental scanning : the acquisition and analysis of events and trends in the environment external to an organization.

three common tools used in industry to analyze and develop competitive advantages include:

• Porter's Five Forces Model
• Porter's three generic strategies
• Value chain

     2. the five forces model-Evaluating business segments

Porter's Five Forces Model determines the relative attractiveness of an industry. 

Rivalry among existing competitors  >> 

1. Buyer Power assessed by analyzing the ability of buyers to directly impact the price they are willing to pay. 

• ways to reduce buyer power : - switching costs - costs that can make customer reluctant.

                                                        -loyalty program - rewards customers based on the amount.

     2.  Supplier Power assessed by the suppliers' ability to directly impact the price.

          Supply chain consists of all parties involved in the procurement of a product or raw material.

    3.  Threat of Substitute Products or Services is high when there are many alternatives to a    product/services and low when there are few alternatives from which to choose.

    4.  Threat of New Entrants is high when it is easy for new competitors to enter a market and low when there are significant entry barriers to entering a market. 

    5.  Rivalry Among Existing Competitors is high when competition is fierce in a market and low when competition is more complacent.

• product differentiation occurs when a company develops unique differences in its products with the intent to influence demand.

    6.  The Three Generic Strategies - Creating A Business Focus

Organizations typically follow one of Porter's three generic strategies when entering a new market.

    7.  Value Chain

• once an organization choose its strategy, it can use tools such as the value chain to determine the success or failure of its chosen strategy.
• business process - a standardized set of activities that accomplish a specific task, such as processing a customer's order.
• value chain - views an organization as a series of processes, each of which adds value to the product or service for each customer.
• combining Porter's Five Forces and three generic strategies create business strategies for each segment.

kereta kne RANTAI!!!!!

Salam... emm, nk cite ape eak ari nie.hehehehee

ari mmg rse ngantuk sngt2 dlm clas tdi. nk kte x ckup td0r rsenye dah t'lbh ckup dah.hehehe... enth la maybe  sbb envir0nment baru k0t sbb tu la penat ckit. ye la, kan dah duk luar. envir0nmentnye x sme la macam dduk k0lej dlu.huhuu.. ari nie ak tngk ade bo0th kt parking lecture. mmg bnyk la event sem nie sbb nie kan sem pendek. mkin bnyk la pitih(duit) ak abes.kuakuakua..

tp kan p'kara yg mmg kt0rng x sangka b'laku kt kt0rng.hahahaahaa... kereta dila ngn syu kne 'RANTAI'. peh, mmg bnde ni bt0l2 menyusahkan kt0rng la. dah la time tu dh nk dekt maghrib. kt0rng g jmpe guard and then mak guard g taw yg kereta kt0rng mmg x leh ambk ari nie sbb pak guard yg rantai kete kt0rng tu dh blek.huhuhu.. :(.. mmg stress r. dah la mlm ni sbnrnye nk g celebrate bufday syu and zaty. s0, t'pkse la cancel plan tu sbb kete x leh ambk.huhuu.. mmg plan ari nie x mnjadi langsung. kt0rng blek umh then msk2 smua. mkn mlm kt umh je la jwbnye.hahahaahaa....

CHAPTER 1: BUSINESS DRIVEN TECHNOLOGY

Fuh.. sem ni kne blajar IT la plak. dah la x mahir sngt sal IT nie.huhuu.. tp x pe kite try dlu. chaiy0ookk... chaiy0ookk... chaiy0o0kkk... :)

1 day in a class MGT 300

Blajar CHAPTER 1 (BUSINESS DRIVEN TECHNOLOGY)..

bukk je buku xtaw ape bnde p0n.huhuu

ok kt sni ak nk cite ckit ape yg ak blajar eak.hehehehee.. ilmu kan msty la kne share.hehehehe...

Nowadays, business depends on technology. so, technology is important to us... what is IT?? IT is a information technology and IT is everywhere in business. with IT all people can get information easily. and the information is open to us. for example, we can get the information through the internet, ebook and etc. it is can make our daily life became so simple.hehehe.. (ape yg ak mengarut nie). 

Then, information technology basics...

Information technology (IT) is a field concerned with the use of technology in managing and processing information. IT also important enabler of business success and innovation. the information technology umbrella can be quite large, covering many fields that deal with the use of electronic computers to convert, store, protect, process, transmit and retrieve information securely. 

Management information systems is a business function just as marketing, finance, operations, and human resources are business function. a general name for the business function and academic discipline covering the application of people (web developers, IT specialist), technologies, and procedures - collectively called information technology - solve business problems. 

when beginning to learn about information technology it is important to understand the data, information, and business intelligence. data are raw facts that describe the characteristics of an event. the characteristics is include the date, item number, item description, quantity ordered and etc. it is characteristics for sales event. information is data converted into a meaningful and useful context. information from sales events could include best-selling item, best customer and worst customer. then, business intelligence refers to applications and technologies that are used to gather, provide access to, and analyze data and information to support decision-making efforts. it is helps companies gain a more comprehensive knowledge of the factors affecting their business such as metrics on sales, and productions. 

IT resources is the plans and goals of the IT department must align with the plans and goals of the organization. information technology can enable an organization to increase efficiency in manufacturing. there are three resources which is people use, information technology to work with and information. if one fails, they all fail. most important, if one fails, then chances are the business will fail.

IT cultures is an organization's culture plays a large role in determining how successfully it will share information. culture will influence the way people use information and will reflect the importance that company leaders attributes to the use of information in achieving success or avoiding failure.
-information functional cultures is employees use information as a means of exercising influence or power over others. for example, a manager in sales refuses to share information with marketing. this cause marketing to need the sales manager's input each time a new sales strategy is developed.
-information-sharing cultures is employees across departments trust each others to use information (especially about problems and failures) to improve performance.
-information-inquiring culture is employees across departments search for information to better understand and the future and align themselves with current trends and new directions.
-information-discovery culture is employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages.

this is all for chapter 1... :)

abes je chapter 1 ak taw la serba sedikit psl IT ni.hehehee(p0yo je kan ak ni)..

go0d bye kelantan, i will miss u.. :(

fuh, part 5 is coming. bnyk bnde nk kne buat skrg ni. dah kne dduk luar c0z x dpt k0lej.hehehe.. dlm pkul 7 pgi ak sampai Melaka. 11 hours in a bus was really tired. sampai sje Melaka Sentral ak call taxi. ak, ct dan yana naek teksi sme2 sbb kt0rng dduk 1 rumah. sampai aje kt rumh sewa tu kt0rng call uncle yong (tuan rumah la). disbbkan kepenatan kami x sempt p0n nk kemas rumh. mmg tr0s td0r la.hehehe..  mmg penat la. seharian kami smua (ak,qid,dila,aimi,ct,izzaty,shu dan yana) kemas rumh tu. ak dduk 1 bilik dgn qid dan dila. dah la bilik tu x de kipas. t'pkse la kt0rng tdor kt ruang tamu.huhuuu.. k la. ckup la utk ari ni ye. ok byeee... :)