Thursday 20 September 2012

CHAPTER 12: INTEGRATING THE ORGANIZATION FROM END TO END - ENTERPRISE RESOURCE PLANNING

Enterprise Resource Planning (ERP)
at the heart of all ERP systems is a database, when a user enters or updates information in one module, it is immediately and automatically updated throughout the entire system.


Bringing the Organization Together
ERP - bringing the organization together.


Integrating SCM, CRM, And ERP

  • SCM, CRM and ERP are the backbone of e-business.
  • integration of these application is the key to success for many companies.
  • integration allows the unlocking of information to make it available to any user, anywhere, anytime.
  • SCM and CRM market overviews.
  • general audience and purpose of SCM, CRM and ERP.


Integration Tools

many companies purchase modules from an ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different modules together.
  • Middleware - several different types of software which sit in the middle of and provide connectivity between two or more software applications.
  • Enterprise application integration (EAI) middleware - packages together commonly used functionally which reduced the time necessary to develop solutions that integrate applications from multiple vendors.
  • Data points where SCM, CRM and ERP integrate.

Enterprise Resource Planning (ERP)
ERP systems must integrate various organization processes and be:
- flexible
-modular and open
-comprehensive
-beyond the company

SAP boasts 20,000 installations and 10 million users worldwide.

ERP solutions are growing because:
- ERP is a logical solution to the mess of incompatible applications that had sprung up in most businesses.
- ERP addresses the need for global information sharing and reporting.
- ERP is used to avoid the pain and expense of fixinf legacy systems.














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