Dah lme x jmpe kan???hehehee.. s0ri la lmbt update. skrg kan musim rye s0, m0od rye still ade lgi ni. utk sebln la kirenye.hehehee.. bnyk sngt bnde nk kne catch up blek ni. s0, j0m ari ni learn with me ab0ut chpter 5 (Organizational Structure that Support Strategic Initiatives).
okey..!!!
i) IT Roles and Responsibilities.
- Chief Information Officer (CIO) - overseas all uses of IT and ensures the strategic alignment of IT with business goals and objectives.
- Chief Technology Officer (CTO) - responsible for ensuring the throughput, speed, accuracy, availability, and reliability of IT.
- Chief Security Officer (CSO) - responsible for ensuring the security of IT systems.
- Chief Privacy Officer (CPO) - responsible for ensuring the ethical and legal use of information.
- Chief Knowledge Officer (CKO) - responsible for collecting, maintaining, and distributing the organization's knowledge.
ii) The Gap Between Business Personnel and IT Personnel
- Business personnel possess expertise in functional areas such as marketing, accounting and sales.
- IT personnel have the technological expertise.
- This typically causes a communications gap between the business personnel and IT personnel.
iii) Improving Communications
- Seek to increase their understanding of IT.
- Seek to increase their understanding of the business.
- Responsibility of CIO to ensure effective communication between business personnel and IT personnel.
iv) Organizational Fundamentals - Ethics and Security
- Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful.
- ETHICS - principles and standards that guide our behavior towards other people.
- PRIVACY - right to be left alone when you want to be, to have control over your own personal possessions and not to be observed without your consent.
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