mggu nie kt0rng dh abes study chapter 2 (identifying competitive advantages).
- identifying competitive advantages is to survive and thrive an organization must create a competitive advantage.
- competitive advantage : a product or service that an organization's customers place a greater value on than similar offerings from a competitor
- first-mover advantage : occurs when an organization can significantly impact its market share by being first to market with a competitive advantage.
organizations watch their competition through environmental scanning
- environmental scanning : the acquisition and analysis of events and trends in the environment external to an organization.
three common tools used in industry to analyze and develop competitive advantages include:
- Porter's Five Forces Model
- Porter's three generic strategies
- Value chain
2. the five forces model-Evaluating business segments
Porter's Five Forces Model determines the relative attractiveness of an industry.
Rivalry among existing competitors >>
- Buyer Power assessed by analyzing the ability of buyers to directly impact the price they are willing to pay.
- ways to reduce buyer power : - switching costs - costs that can make customer reluctant.
-loyalty program - rewards customers based on the amount.
2. Supplier Power assessed by the suppliers' ability to directly impact the price.
Supply chain consists of all parties involved in the procurement of a product or raw material.
3. Threat of Substitute Products or Services is high when there are many alternatives to a product/services and low when there are few alternatives from which to choose.
4. Threat of New Entrants is high when it is easy for new competitors to enter a market and low when there are significant entry barriers to entering a market.
5. Rivalry Among Existing Competitors is high when competition is fierce in a market and low when competition is more complacent.
- product differentiation occurs when a company develops unique differences in its products with the intent to influence demand.
6. The Three Generic Strategies - Creating A Business Focus
Organizations typically follow one of Porter's three generic strategies when entering a new market.
7. Value Chain
- once an organization choose its strategy, it can use tools such as the value chain to determine the success or failure of its chosen strategy.
- business process - a standardized set of activities that accomplish a specific task, such as processing a customer's order.
- value chain - views an organization as a series of processes, each of which adds value to the product or service for each customer.
- combining Porter's Five Forces and three generic strategies create business strategies for each segment.